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The information and materials accessed through or made available for use on any of our Sites, including, any information about diseases, conditions, treatments, or medicines, are for informational purposes only. The Content is not intended to be and is not a substitute for professional medical advice, diagnosis, or treatment, and your participation on our Sites does not create a healthcare professional-patient relationship. You should consult a doctor or other qualified health care professional regarding any questions you have about your health or before making any decisions related to your health or wellness. Call your doctor or 911 immediately if you think you may have a medical emergency.
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  • FAQs
  • terms of use
  • privacy policy
  • code of conduct
  • privacy reminder

Q: Is DuchenneXchange unique in the Duchenne community? 

A: Yes, it is. It is a one-of-a-kind, one-stop shop, digital Duchenne resource. While there are Facebook groups focused on Duchenne, they lack many features of the DuchenneXchange platform, including social interaction in a positively charged community, expertly curated content on a variety of Duchenne-specific topics, and privacy and data sharing protections that Facebook does not provide. 

DuchenneXchange is a place where families can unite around vetted content and collaborative interactions, as we all search for improved care and treatment options. 

 

Q: Is there a registration fee for members?  

A: No. Participation in the community is free! DuchenneXchange was created to provide members with a safe, inclusive, collaborative community in which to learn from expertly curated content and each other. 

 

Q: If there is no registration fee, how does the platform make money?  

A: The platform does not make money. There are no advertising or user fees. DuchenneXchange was launched by CureDuchenne, in collaboration with Duchenne thought leaders and patient advocacy groups, on behalf of the Duchenne community. The platform has been made possible through the generous support of sponsors. While sponsors help make this community possible, they are not content influencers. They are external participants that will receive analytical reports to better understand the most important issues in the community.  

For more details on how the sponsors engage with DuchenneXchange, see the platform’s Industry Center. 

 

Q: How is DuchenneXchange ensuring privacy protection for members and addressing data sharing of its member information? 

A: Trust is critical for our community members, so we employ HIPAA/HITECH technologies to protect your data; employing hardened encryption configuration, an intrusion detection system, login and access tracking, and advanced security appliances. The platform is hosted by the global leader in cloud computing and protection, with 24/7 monitoring and immediate response. 

On DuchenneXchange you can choose to be private or identifiable. As individuals voluntarily post questions, access information, and complete profiles, polls and surveys, we hold onto that information, separate from any identifiable information entrusted to us. Data analytics people do have access to the anonymized data, stripped of all personally identifiable information. By pooling anonymized data, we can gain and share insights that can impact many aspects of developing treatments for rare diseases—from influencing clinical trial design to better understanding the patient journey, and even correlating experiences among different rare diseases. 

 

Q: Why do I need to register? Why can’t I access this information without providing my email address?  

A: Much of the content is available on DuchenneXchange without having to register. However, to get the most from the platform and reveal features that are not available to those who do not register, it is highly recommended that you register. The registration process is quick and easy and allows us to provide members with new information, such as clinical trials. It also allows us to provide you with opt-in notifications for news that is relevant to you. As more members join DuchenneXchange and interact with each other, the platform grows with important content. 

 

Q: Do sponsors receive member data information?  

A: The only personal data collected on the site is that which is provided by you, including: user name (does not have to be a real name), email address, self-identified role in the community, and zip code. This information will only be shared with sponsors upon request through CureDuchenne and only after it has been de-identified.  

By way of example, Sponsors can choose to receive site usage data, such as the most visited clinical trial page or number of views on a video. All site usage data is provided in a cumulative fashion. Community members will never be identified. There is no way a sponsor could contact you or receive your analytical data. 

 

Q: Who is on the curation and engagement councils and what are their roles?   

A: Council members have been selected for their expertise and thought leadership in the Duchenne community. To ensure that all voices in the community are heard, the councils include experts in research, healthcare, caregiving, and patient advocacy. Members of these different groups come together to share news and best practices on living with Duchenne.   

DuchenneXchange council positions are typically 1-year engagements, though we do not impose a term limit. We hope to have many new members join on a periodic basis. If you have an interest in becoming a council member, please click on “Contact Us” and let us know!  

Our mission is to make DuchenneXchange as collaborative, empowering, educational, and engaging as possible with the latest news and information about Duchenne, and we need your active participation to achieve this. 

 

Q: Is sponsored content clearly identified as such for transparency reasons? 

A:  Yes. We believe in being fully transparent. Sponsors will be listed on the landing page under “Our Sponsors”. Sponsors do not have a say in content that is curated in the platform, beyond that which they contribute and appears under their banner in the Industry Center. We value our sponsors and believe in the power of collaboration, which includes all players in Duchenne. What is beneficial for members is that the most current, meaningful, and validated information about Duchenne is in one place. All content (even the industry contributed information) goes through our curation process and must meet quality and content standards. We augment our own internal review process with our council members who oversee the process and can provide expert opinion on the information ultimately shared with the community. This is part of our promise to bring members the best evidence-based, peer-reviewed information available. However, any member can share their experiences via the social aspect of the community and offer advice to other members, which is overseen, but not regulated. The only exception to this would be that members are asked to adhere to the social community’s ethics and behavior guidelines and to avoid disparaging, hurtful, and inflammatory comments. Please see our Terms of Use for more details.

Last Updated: July 19, 2018
rareLife solutions, inc.
53 Water St, 2nd Floor
South Norwalk, CT 06854
contactus@rarelifesolutions.com
© 2019 rareLife solutions, inc. All rights reserved.

Welcome community member and thank you for joining our community.

Please read these terms and conditions of use (“Terms”) carefully. These Terms are a binding agreement between you (“you”) and rareLife solutions, Inc. (“rareLife solutions” or “rareLife”), and rareLife solutions’ collaborator, CureDuchenne—a 501(c)(3) non-profit organization with a mission to improve and extend the lives of children and young adults with Duchenne muscular dystrophy (“CureDuchenne”, together with rareLife solutions “we” or “our” or “us”). These Terms govern your use of our websites located at DuchenneXchange.org and any other related subdomains and software applications contained in such site (collectively, the “Site”). Other people, a.k.a. users, who use the Site and/or agree to these Terms for using the Site are referred to as “community members” or “community member” or “member.” The Site provides a common online interactive space for community members to come together, share, learn, and communicate.

BY USING THE SITE, YOU ARE CONFIRMING THAT YOU HAVE READ AND UNDERSTAND, AND AGREE TO BE BOUND BY, THESE TERMS (WHETHER OR NOT YOU TAKE ANY ADDITIONAL ACTION TO CONFIRM YOUR AGREEMENT, SUCH AS BY CLICKING “I AGREE”). IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT PERMITTED TO USE THE SITE.

IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.

    1. Being a community member and Access
      • To become a community member of and access the area on the Site reserved for community members, we require that you satisfy certain eligibility criteria set forth in the applicable registration form, for example, that you are any of the following:
        • A patient diagnosed with Duchenne or Becker muscular dystrophy who is at least 13 years old (a “Patient”) or a parent or legal guardian acting for a Patient who is under 18 years of age or otherwise incapacitated;
        • A caregiver who is not a parent of or legal guardian for a Patient;
        • A friend/family member of a Patient;
        • Health care professional (e.g. physician, nurse, etc.);
        • Scientific or medical researcher;
        • Healthcare or patient advocate;
        • Person who works in a position or industry related to a rare disease; or
        • Student in the health sciences
      • You represent and warrant that the information you provide when registering as a community member, and all information you subsequently provide regarding yourself and your registration, is true and accurate and not misleading. The Site is intended for individual users; profiles of entities or organizations are not permitted.
      • Community Member Account: In connection with particular features of the Site, you may be required or permitted to create an account and password. You are responsible for maintaining the confidentiality of your password for the Site, and you are solely responsible for all activities that occur under your account.
      • No Children. Children (under the age of 13 in the US or 16 in the EEA) are prohibited from registering as community members. By registering as a community member you represent that you are age 13 or older (in the US) and 16 or older (in case of EEA).
      • International Access. The Site is controlled and operated by us from our offices within the United States of America and are not intended to subject us to the laws or jurisdictions of any state, country, or territory other than the United States although the Site may be compliant with such laws. If you do access and use the Site outside the United States, you are responsible for complying with all applicable local, state, federal, national, provincial, foreign, and international statutes, treaties, regulations, rules, orders, and other laws (each, a “Law”) with respect to such access and use.
    2. No Medical Advice
      The information, files, documents, text, photographs, images, audio, messages, and any materials accessed through or made available for use or download through the Site (“Content”), including, without limitation, any information about diseases, conditions, treatments, medicines or personal experiences, are for informational purposes only. The Content is not intended to be and is not a substitute for professional medical advice, diagnosis, or treatment. Nothing on the Site should be construed as the giving of advice or the making of a recommendation regarding any decision or action related to your health or the health of others. We do not monitor or authenticate the information contained on the Site for accuracy, safety, or reliability. Inclusion of Content on the Site does not mean that we support or recommend a specific treatment, drug, physician, test, or other information on the Site. Any reliance on such Content is solely at your own risk. You should consult a doctor or other qualified healthcare professional regarding any questions you have about your health or before making any decisions related to your health or wellness. If you are a doctor or other qualified healthcare professional, you (i) should not offer any medical advice or treatment on the Site, (ii) should not allow the content of the Site to substitute for your own medical judgment, which you should exercise in evaluating the information on the Site, and (iii) are solely responsible for complying with all applicable laws, regulations, and professional standards applicable to doctors or healthcare professionals. Please thoroughly review the information provided on the Site before deciding whether any of the products, services or treatments mentioned are right for you or others.
      WE CARE GREATLY ABOUT THE WELL-BEING OF OUR MEMBERS, SO PLEASE CALL YOUR DOCTOR OR 911 IMMEDIATELY IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY OR FEEL YOUR LIFE IS IN DANGER. ALL MENTIONS OF SUICIDE, SUICIDAL THOUGHTS, SELF-HARM, OR ANY OTHER BEHAVIOR THAT CAUSES CONCERN ABOUT A MEMBER’S IMMEDIATE SAFETY AND VIEWED BY RARELIFE SOLUTIONS WILL RECEIVE A RESPONSE DIRECTING THE MEMBER TO THE FOLLOWING SUICIDE HELPLINES:
      National Suicide Prevention Lifeline (US): 1-800-273-8255, https://suicidepreventionlifeline.org/
      Samaritans (UK): 116 123, http://www.samaritans.org/
      International directory of helplines: http://www.befrienders.org/directory
    3. Appropriate and Lawful Use of Site
      • You agree not to use the Site or the content available the Site:
        a) in violation of these Terms or any Law;
        b) to post or upload information or content that is false, inaccurate, or misleading;
        c) to transmit or display any material that is illegal, abusive, graphically distressing, inflammatory, profane, threatening, hateful, tortious, defamatory, discriminatory, obscene, sexually explicit or contains pornography, libelous, invasive of another’s privacy, hateful, or otherwise objectionable or offensive, or to harass or harm rareLife solutions, CureDuchenne, another entity or another individual;
        d) to infringe any copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy of any party;
        e) to transmit any unsolicited or unauthorized advertising or promotional materials;
        f) to transmit any material that contains adware, malware, spyware, software viruses, or any other harmful code;v
        g) to impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity;
        h) to interfere with or disrupt any of the Site or any software, hardware, telecommunications equipment or networks used by us;
        i) disparage or injure the reputation or goodwill of rareLife solutions, CureDuchenne, or any of their respective officers, directors, or employees;
        j) further or promote any criminal activity or enterprise or provide instructional information about illegal activities;
        k) obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Site or
        l) interfere with other community members’ use and enjoyment of the Site (for example, by spamming, soliciting or overly promoting personal interests or sharing community members’ information with third parties); or
        m) to use any information from the Site if such information appears on a page that is only accessible by registered community members (including Interactive Areas, defined below) (1) in any press releases or news articles or reports, or (2) for any commercial purpose, in each case, without our prior written approval.
      • You are prohibited from violating or attempting to violate the security of the Site, including, without limitation:
        a) accessing data not intended for such community member or logging onto a server or an account which the community member is not authorized to access;
        b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; or
        c) accessing or using the Site or any portion thereof without authorization, in violation of these Terms or in violation of Law. Violations of system or network security may result in civil or criminal liability. We will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting people who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of any Site or any activity being conducted on any Site.
      • We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these Terms, including without limitation, removing the offending content from the Site, suspending or terminating the access of such violators to the Site and reporting violations to the law enforcement authorities.
      • The Site may feature interactive tools, journals, personal pages, message boards and other public forums where community members with similar interests or medical conditions can share information and support one another or where users can post questions for others to answer (“Interactive Areas”). By using such features, you acknowledge and agree that the information contained therein, including responses from medical professionals, is intended solely for general informational purposes and are not intended nor implied to be a substitute for professional medical advice relative to any specific medical condition. We do not guarantee monitoring or authentication of the information contained in any such Interactive Areas. By submitting communications or content to any Interactive Area, you agree that such submission is non-confidential for all purposes. For purposes of clarification, but not limitation, you agree that each of the following actions shall constitute a material breach of these Terms: impersonating another person or entity, misrepresenting yourself or your credentials, allowing any other person or entity to use your identification for posting or viewing Content, posting excessively or “spamming” or “flaming” or “inciting discord” or “selling products or remedies” or otherwise engaging in any other conduct that restricts or inhibits any other person from using or enjoying the Interactive Area.
    4. Related Agreements and Policies.
      • Privacy Policy. You agree that we may use any information we obtain about you in accordance with our Privacy Policy, which may be found at: https://www.duchennexchange.org/legal/ (the “Privacy Policy”). These Terms incorporate by reference the terms and conditions of the Privacy Policy.
      • Code of Conduct. You agree to abide by the Code of Conduct: https://www.duchennexchange.org/legal/ , which outlines acceptable use and participation on the Site, including when certain activities or communications may result in suspension or termination of your access to the Site.
      • Additional Terms. Some of the Site, or portions of the Site, may be subject to additional terms (“Additional Terms”), which will be described in separate policies posted on the applicable portions of the Site. The Additional Terms will supplement these Terms and will control over any conflict between the Additional Terms and these Terms with respect to the Site, or portions thereof, subject to the Additional Terms. In addition, rareLife owns and provides other websites, including as related to rare diseases, and such other rareLife sites are subject to separate website terms of use and privacy policies.
    5. Our Content and Proprietary Rights.
      • As between you and us, rareLife and/or CureDuchenne own all content developed or acquired by us (“Our Content”), including but not limited to our selection and arrangement of Third Party Content (as defined below), but excluding Third Party Content itself. Our Content is protected under United States and international copyright Laws and is subject to other intellectual property and proprietary rights and Laws. In addition, the “rareLife”, “rareLife solutions”, “onevoice” and other rareLife names, logos and materials displayed in or through the Site constitute registered and unregistered trademarks, trade names, service marks, or logos of rareLife Solutions (the “RL Marks”) and the “CureDuchenne”, “CureDuchenne Cares, and “DuchenneXchange” names and logos, as well as certain other CureDuchenne names, logos, and materials displayed in or through the Site constitute registered and unregistered trademarks, trade names, service marks, or logos of CureDuchenne (the “CD Marks” and collectively with the RL Marks and the marks, logos, names of our content providers, partners, collaborators, endorsers or other entities, the “Marks”). Ownership of the Marks and the goodwill associated with them remains with us (as applicable) or those other entities. We authorize you to view or download a single copy of a reasonable amount of Content from the Site, solely for your personal, noncommercial use. You are not authorized to use any of Our Content or the Marks other than as expressly provided in these Terms or as expressly licensed to you. You must abide by all rights notices, information, or restrictions contained in or attached to any of Our Content and must not remove any Marks, copyright, or other notice from the Site or any of Our Content.
      • The technology and software (and other rareLife intellectual property) underlying the Site is rareLife’s property (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein related to the Software are reserved by rareLife solutions. Any rights not expressly granted herein (except as related to the Software) are reserved by rareLife solutions and/or CureDuchenne, as applicable.
    6. Third Party Content (Including Your Content).
      • No Responsibility for Third Party Content. Under no circumstances will we be liable in any way for any content or materials of any third parties (including community members), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content (collectively, “Third Party Content”) on the Site. We do not control any Third Party Content on the Site and do not guarantee the availability or display of any Third Party Content. We reserve the right to remove any Third Party Content at any time in our sole discretion. Any opinions, advice, statements, views, positions, services, offers, or other Third Party Content expressed or made available on the Site are solely those of the respective authors or distributors, and do not necessarily reflect our opinions, views, or position. We do not endorse any particular products, services or treatments. We take no responsibility and assume no liability for any Third Party Content. You use or rely on Third Party Content at your own risk.
      • Your Content. If you submit information or material through any means (collectively, “Your Content”) to the Site, you, to the extent you have any rights in such information or material, grant us a nonexclusive, royalty-free, worldwide, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display Your Content throughout the world in any media. You grant us and our sublicensees the right to use the name, screen name, city or zip code, and other biographical information that you submit in connection with Your Content, if we or they choose. You represent and warrant that:
        a) you own or otherwise control all of the rights to the content that you post, including any intellectual property or other proprietary rights other than content that you clearly identify as Third Party Content, e.g., links to third party websites;
        b) Your Content is accurate;
        c) neither Your Content nor your posting or submission of Your Content violates any of these Terms, including without limitation the prohibitions on use of the Site set forth above; and
        d) neither Your Content nor your posting or submission of Your Content will cause injury to any person or entity, including any privacy or security risk. To the maximum extent permitted by Law, We have no responsibility for any of Your Content or the consequences of your sharing any of Your Content with others. We have the right but not the obligation to monitor and edit or remove any content from the Site in our sole discretion without notice or consent.
      • Notice and Takedown Procedures / Copyright Agent. If you believe any materials accessible on or from the Site infringe your copyright, you may request removal of those materials (or access thereto) from the Site by contacting our copyright agent (identified below) and providing the following information:
        • Identification of the copyrighted work that you believe to be infringed.
        • Identification of the material that you believe to be infringing and its location. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material. Your name, address, telephone number and (if available) e-mail address.
        • A statement that you have a good faith belief that the complained of use of the materials is not authorized by the copyright owner, its agent, or the law.
        • A statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf.
        • A signature or the electronic equivalent from the copyright holder or authorized representative. Our agent for copyright issues relating to this website is the contact indicated at the end of these Terms of Use.
        • If any content that you submitted has been removed as a result of a notification as described above and you believe that such content was posted lawfully, please contact us about our counter-notification procedure through which you can dispute the allegation and request re-posting of the content at issue.
      • Feedback. If Your Content includes any suggestions, ideas, or other feedback about us, the Site, or our products or other services/offerings (your “Feedback”): (i) you grant us all necessary rights to use your Feedback; (ii) you acknowledge and agree that we are free to use and otherwise act on your Feedback with no financial, credit, or other obligation whatsoever to you, but we are not obligated to use your Feedback in any way; (iii) you acknowledge and agree that we are not obligated to keep your Feedback confidential other than as set forth in the Privacy Policy; and (iv) you represent that your Feedback is entirely your original work.
  1. Third Party Services and Sites. Portions of the Site may allow you to use third party products and services, which may include without limitation social networking services, and the Site may contain links to third party websites or resources (such products, services, websites, and resources, collectively “Third Party Services”). We are not associated with such Third Party Services. Your use of Third Party Services is subject to the license agreements, terms and conditions, privacy policies, and other policies and agreements applicable to such Third Party Services. We do not approve or endorse any Third Party Services, their content, or any views expressed on any Third Party Service, nor is the Site approved or endorsed by any Third Party Services. We have no responsibility to you for any Third Party Services.
  2. Linking to the Site. If you wish to link to the Site, you may include an active link on any website you control directing a browser to the home page of that Site, provided that you agree to remove the link at any time upon our request. You may not link to or otherwise provide access to the Site in any way that: (a) alters the look, feel, or functionality of any aspect of the Site; or (b) in any way that disparages the Site or products, or other services/offerings or that could injure the reputation or goodwill of rareLife solutions, CureDuchenne, or any of our respective products, services, or offerings.
  3. Infringement Claims. We respect the intellectual property rights of others. Accordingly, we have a policy of removing Third Party Content that violates copyright, trademark, or other intellectual property Laws, suspending access to all or any portion of the Site to any community member who uses the Site in violation of any such Law, and/or terminating in appropriate circumstances access to the Site and the account (if any) of any community member who uses the Site in violation of any such Law. If you believe your copyright, trademark, or other intellectual property right is being infringed by a user of the Site, please provide written notice to us at contactus@rarelifesolutions.com
  4. Indemnity and Release. You agree that you will release, indemnify and hold harmless rareLife solutions, CureDuchenne, our respective affiliates (if any), and our or their respective content providers, suppliers, distributors, or customers, and any of our or their respective officers, directors, employees, contractors, representatives, or agents (collectively, the “Indemnified Parties”) for any and all claims, actions, losses, damages and expenses (including attorneys’ fees) arising out of or resulting from: (i) your use of the Site, (ii) Your Content, (iii) your connection to the Site, (iv) your violation of these Terms, (v) or your violation of any rights of another. If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.
  5. Disclaimer of Warranties. YOU UNDERSTAND AND AGREE THAT USE OF THE SITE, OUR CONTENT, ANY THIRD PARTY CONTENT, OR ANY THIRD PARTY SERVICES IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE INDEMNIFIED PARTIES DISCLAIM ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, WITH RESPECT TO THE SITE, OUR CONTENT, ANY THIRD PARTY CONTENT, OR ANY THIRD PARTY SERVICES (INCLUDING, BUT NOT LIMITED TO, THE IMPLIED OR STATUTORY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE). IN PARTICULAR, THE INDEMNIFIED PARTIES DO NOT REPRESENT OR WARRANT THAT ANY INFORMATION OR OTHER CONTENT OBTAINED OR VIEWED BY YOU AS A RESULT OF YOUR USE OF THE SITE WILL BE ACCURATE OR RELIABLE, OR THAT YOUR ACCESS TO THE SITE OR CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE INDEMNIFIED PARTIES DO NOT WARRANT THAT FILES AVAILABLE FOR DOWNLOAD WILL BE FREE OF VIRUSES, WORMS, TROJAN HORSES OR OTHER DESTRUCTIVE PROGRAMMING. YOU ARE RESPONSIBLE FOR IMPLEMENTING PROCEDURES SUFFICIENT TO SATISFY YOUR NEEDS FOR DATA BACK UP AND SECURITY. THE INDEMNIFIED PARTIES DISCLAIM ALL EQUITABLE INDEMNITIES.
  6. Limitation of Liability. YOU UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL ANY OF THE INDEMNIFIED PARTIES BE LIABLE UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STATUTORY, OR OTHERWISE) FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PERSONAL INJURY/WRONGFUL DEATH, PUNITIVE, OR EXEMPLARY DAMAGES, (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES), INCLUDING BUT NOT LIMITED TO AS A RESULT OF: (A) YOUR USE OF OR INABILITY TO USE THE SITE, (B) ANY OF OUR CONTENT, ANY THIRD PARTY CONTENT, OR ANY THIRD PARTY SERVICES AVAILABLE THROUGH THE SITE OR (C) ANY LOSS OF DATA. SHOULD ANY INDEMNIFIED PARTIES BE FOUND TO BE LIABLE TO YOU OR ANY THIRD PARTY NOTWITHSTANDING THE FOREGOING, SUCH LIABILITY WILL NOT EXCEED $100.00 IN THE AGGREGATE.
  7. Exclusions and Limitations. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent that we may not, as a matter of applicable Law, disclaim any implied warranty or limit our liabilities, the scope and duration of such warranty and the extent of liability of the Indemnified Parties will be the minimum permitted under such applicable Law.
  8. Refusal of Service; Modification of Sites; Termination. We reserve the right to refuse service, disable or prohibit logins, remove or edit content (including Third Party Content), limit access to content, or modify or discontinue the Site or features on the Site in our sole discretion. We reserve the right to charge for membership and/or to provide existing or additional optional services for a fee. We may terminate, suspend, or modify your access to all or part of the Site, without notice, if you violate these Terms or you engage in any conduct that we, in our sole and absolute discretion, believe is in violation of any applicable Law or is otherwise harmful to the interests of us, any other community member of the Site, or any third party.
  9. Modifications to Terms. We may update or change any of the terms and conditions contained in these Terms at any time and in our sole discretion, by posting on the “Terms of Use” page of the Site or emailing to you at the email address you provided to us a change notice or a revised set of Terms. If any modification is unacceptable to you, your only recourse is to terminate your use of the Site. Your continued use of the Site following our posting or emailing of a change notice or revised Terms as provided in this section will constitute your binding acceptance of the change.
  10. Disputes. These Terms and the relationship between us will be governed by the Laws of the State of Connecticut as applied to agreements made, entered into, and performed entirely in Connecticut. All lawsuits arising out of or relating to these Terms or your use of the Site will be brought in the Federal or State courts located in Connecticut. We and you hereby irrevocably submit to the exclusive personal jurisdiction of such courts for such purpose and waive any objection to such courts on any basis, including without limitation improper venue or inconvenience of the forum. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. You may only resolve disputes with us on an individual basis and may not bring and expressly waive bringing a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed. YOU HEREBY WAIVE YOUR RIGHT TO A JURY TRIAL IN ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF YOUR USE OF THE SITE OR THESE TERMS.
  11. Electronic Communications Notice. When you use our Sites or send emails to us, you are communicating with us electronically. You consent to receiving communications from us electronically. We may communicate with you by email or posting notices on the applicable Site. You agree that all agreements and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. In order to access any such communications, you must have a computer or other Internet-enabled device. In order to retain copies of any such communications, you must have a printer or data storage device. If you have a printer, you may print paper copies of any such communications for your own use. If you wish to withdraw your consent for us to communicate with you electronically, you may not use our Sites.
  12. Mobile Site. The Site may include certain services that are available via a mobile device, including (i) the ability to upload content to the Site via a mobile device and (ii) the ability to browse the Site from a mobile device (collectively, the “Mobile Site”). To the extent you access our Service through a mobile device, your wireless service carrier’s standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain elements of the Mobile Site may be prohibited or restricted by your carrier, and not all aspects of the Mobile Site may work with all carriers or devices. By using the Mobile Site, you agree that we may communicate with you by electronic means and that certain information about your usage of the Mobile Site may be communicated to us.
  13. Miscellaneous. These Terms, together with the Privacy Policy, Code of Conduct and any Additional Terms constitute the entire and exclusive agreement between us with respect to their subject matter, and govern your use of the Site, superseding any prior agreements or negotiations between us with respect to that subject matter. Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, you nevertheless agree that the court should endeavor to give effect to our intentions as reflected in the provision, and that the other provisions of these Terms remain in full force and effect. The section titles in these Terms are for convenience only and have no legal or contractual effect.

Last Updated: July 27, 2018
rareLife solutions, Inc.
53 Water St, 2nd Floor
South Norwalk, CT 06854
contactus@rarelifesolutions.com
© 2019 rareLife solutions, Inc. All rights reserved.

The onevoice website: https://www.duchennexchange.org/ , (the “Site”) is specifically designed to harness the power of collaboration in rare disease — creating an online solution for all rare disease stakeholders. Various feature groups within the Site allow visitors and registered users to access curated disease information, clinical trial tools and share experiences and information about their diseases, conditions, and symptoms and provide compassion, empathy and encouragement to help build a strong community for all rare disease stakeholders. In offering these services and the Site generally, we respect your privacy concerns.
This Privacy Policy (the “Policy”) describes the type of information that rareLife solutions, inc. (“rareLife solutions”), and rareLife solutions’ collaborator, CureDuchenne—a 501(c)(3) non-profit organization with a mission to extend and improve the lives of children and adults with Duchenne muscular dystrophy (“CureDuchenne”, together with rareLife solutions “we” or “our” or “us”) collects from people who visit the Site, and how that information may be used and shared. In order to explore certain restricted areas of the Site, visitors must register to become community members (“community members”). If you do not register as a community member (“visitors”), the only information the Site will collect from you is the non-personally identified information collected through “cookies,” as described below in the section on cookies.
This Policy is designed to ensure that you understand our practices with respect to information we collect from you throughout the Site. By using the Site, you agree to the terms of this Policy, which are also incorporated by reference into the code of conduct (https://www.duchennexchange.org/legal/) of the Site, to which you must agree in order to use the Site. If you do not agree to the terms of this Policy, please do not use the Site.
We may update this Policy at any time. Any changes to the Policy will become effective upon the date of our posting of the revised Policy on the Site. If we make a material change to the terms of the Policy, we will post a notice that it has been revised on the home page of the Site. If you use the Site after that date, you will be deemed to have accepted the Policy’s updated terms.

  1. What Types of Information Do We Collect?
    The information we collect through the Site includes “Personally Identifiable Information” (“PII”), which is information that identifies an individual personally, such as first and last name, date of birth, postal address, email address, and telephone number. Examples of PII may include, but are not limited to:

    • Demographic or biographical information, such as age, gender, ethnicity, religion, and location (city, state, country);
    • Condition/disease information, including diagnosis, symptoms (e.g., frequency, duration, severity), family history;
    • Course of treatment (e.g., medicines, surgeries, therapies, etc.), including side effects;
    • Photographs or pictures;
    • Account information from social media platforms;
    • Sensor information from fitness or activity trackers;
    • Laboratory or diagnostic test results;
    • Genetic information;
    • Electronic health records;
    • Information shared via free text fields, such as in rareCourage, rareClinical, rareProfile, myBinder, rareChat, rareQuestionnaires; and
    • Connections to other community members on the Site (e.g., rareCourage, rareTeams, rareMates) and people outside the Site who are shared with by community members.

    We will collect this type of information from you when you voluntarily provide it through the Site (whether about yourself, or someone else such as a child of a guardian who is the community member), such as if you choose to register as a community member or if you post it in comments on the Site or send it to us by e-mail.

    Some of the information that we collect from community members will not be made public or shared with other users, unless expressly permitted by or consented to by the community member which may include the choice by that community member to post or input such information into display fields that are viewable by other community members. This may include, but is not limited to:

    • Name, email address, and password as input during registration;
    • Mailing address, as collected from registration, email, private message, or other activities;
    • Date of birth, as collected in a community member profile; and
    • Private messages.
      However, if you post PII on the public areas of the Site (e.g., via chat rooms, bulletin boards, post cards or invitations), that PII is generally accessible to and may be collected and used by other community members and may result in unsolicited messages or other forms of contact from other community members. You are therefore advised to exercise caution and discretion when posting PII in such areas of the Site. You are solely responsible for the information and other content you post on or through the Site. See https://www.duchennexchange.org/legal/ .
    • Cookies
      The Site also automatically collects information about you as a Site visitor that relates to your use of the Site but that does not directly reveal your specific identity. Such information is “passively” collected from you through browser navigational tools, such as cookies and pixel tags. These types of technologies enable the Site to compile statistics about our daily number of site visitors or specific page requests, while not identifying you personally, other than by your IP address, which is the Internet Protocol address of the computer that you use to access the Site. At this time, we do not track your personal information about your online activities over time and across third party websites. We also do not authorize unaffiliated third parties to collect any personal information from you on the Site for purposes of such online tracking.

      A cookie is a small data file that a Web site transfers to a user’s hard drive when a user visits the Web site. A cookie file can contain information such as a unique ID that the site uses to track the pages visited, and is a standard method of registering website user preferences. These preferences are stored in a file on your computer’s hard disk drive. We also use ‘analytical’ cookies. These allow us to recognize and count the number of visitors to the Site and to see how visitors move around the Site when they’re using it. This helps us improve the way our website works, for example by making sure users find what they need easily.

      Our Site uses both persistent and session cookies. Persistent cookies are cookies that stay on your computer permanently until you “manually” delete them. Session cookies delete themselves automatically when you leave a website and go to another one or shut down your browser.

      You can set your browser to accept all cookies, to reject cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, the Site or certain areas or features of the Site. To learn more about cookies, including how to enable cookies, change your browser settings and find and delete cookies on your hard drive, please refer to your web browser’s help menus or visit www.allaboutcookies.org.

      By using the Site, you are deemed to unambiguously agree to its use of any cookies that you do not disable.

  2. How Do We Use the Information the Site Collects?
    • PII. We may use the PII collected through the Site for any or all of the following purposes:
      • Responses to Requests. We may use PII about you to respond to your requests, such as to answer your questions about using the Site, content you may have posted, your experience using the Site, and to provide you with clarifications, explanations or perhaps the benefits offered by features in the Site.
      • Emergency. We may use PII in the case of an emergency or other situation that we determine requires us to directly contact the community member.
      • Adverse Events. We and/or Collaborators (as defined below), may also report certain PII as adverse event and drug safety information to the U.S. Food and Drug Administration (FDA), the Centers for Disease Control and Prevention (CDC), and/or other U.S. or international governmental organizations, as well as directly to pharmaceutical and medical device companies. The information we provide may include, but is not limited to, information posted or submitted by community members in rareCourage, rareClinical, my rareJourney, rareQuestionnaires or other similar data collectors in the Site. In addition, certain sections of the Site may be provided with the support of Collaborators. These Collaborators may have adverse event reporting requirements that relate to regulated products that are used by community members, and we may assist such Collaborators with reporting adverse events to regulatory agencies. To learn more about adverse event reporting to the US Food and Drug Administration: http://www.fda.gov/Safety/MedWatch/
      • Communications with community members who Subscribe. If you join our mailing list or otherwise accept to be notified of certain events and activities (by agreeing to be informed of special events, etc.), we will send you information that we believe may be of interest to you (for example, upcoming webinars, charitable events, new publications, recruiting clinical trials, certain content sponsored by our Collaborators, etc.). You may opt out of receiving such communications, as described in those communications and in Section 4 below on managing your PII.
      • Code of Conduct Compliance. We analyze rareCourage UGC which may contain PII to ensure the Code of Conduct is being adhered to by and among the community members to maintain an encouraging and positive tone and tenor.
      • Internal Business Purposes. We use PII about you for our internal business purposes, including in particular to help us determine usage of all of our feature groups (including rareCourage, rareClinical, my rareJourney, and other data collectors), and help us improve our offerings. We also use PII for related internal purposes, such as data analysis, audits, enhancing the Site, identifying usage trends and determining the effectiveness of our promotional messaging.
    • Aggregated Information. We may aggregate certain types of non-personally identifiable PII to report and report this information publicly and/or to Collaborators, such as the number of patients with a particular disease or condition, on a particular treatment, or experiencing a particular symptom. This anonymized (or de-identified) information would be visible by individuals that are not community members, and great care is taken in aggregating information so that it is unlikely that someone could identify any particular community member.
    • Other Information. We use non-PII to help us improve the Site, such as by analyzing usage of certain pages or functions on the Site. We may also use non-PII for other purposes, but if any such use involved combining the non-PII with any data so that it became identifiable to you or another person, we would then treat it as PII in accordance with this Policy.
  3. With Whom Do We Share Information Collected Through the Site?
    • PII. We may share PII we collect through the Site in certain circumstances, including:
      • Affiliates. We may share PII with any entities that may become affiliates of rareLife solutions or of CureDuchenne.
      • Staff or Moderators. rareLife solutions or CureDuchenne staff or moderators may sometimes need access to your PII in the course of troubleshooting problems or resolving complaints.
      • Research Collaborations. We may share or sell certain anonymized information to Collaborators, such as pharmaceutical or medical device manufacturers, advocacy organizations, and academic institutions that are researching and analyzing ways to better understand patient experience and improve treatment and patient outcomes. Before delivery or exposure of such information, we remove community members’ PII to minimize the risk of a Collaborator identifying any particular community member.
      • Surveys. We may occasionally ask community members to complete voluntary surveys and/or polls about their experiences, unmet needs and/or other topics, including the various features within onevoice or proposed to be included. We may aggregate anonymized data and combine such responses with community members’ PII and share or sell it to Collaborators.
      • Clinical Trial Finder. Registered community members have the opportunity to locate clinical trials in which they or their family members may be able to participate. The feature does not promise trial enrollment, but displays trials based on responses to a series of questions that may be suitable for the registered member. The member can then reach out to the trial center to determine if the trial is appropriate. The CTF will also notify community members when a new trial is available for consideration. Using CTF, we plan to provide reporting on usage and data to both CureDuchenne as well as unaffiliated third parties.
      • Third Party Service Providers. We may share PII with unaffiliated third parties who provide us with services, such as the developer and designer of the Site, to provide technology, data analysis, or similar services.
      • Educational Partners/Providers. On occasion, a third-party educational provider or partner (“Provider/Partner”) will ask us for a list of the people who participated in a particular webinar, Q&A, or online community chat activity that was offered through the Site. In response to such a request, we will provide the Provider/Partner with anonymized and aggregated PII, unless the community member participant chose to be identified or contacted as part of signing up for the educational activity.
      • Third Parties for Marketing. We do not share PII with unaffiliated third parties for their own marketing purposes.
      • Acquirers or Assignees. In the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of rareLife solutions or CureDuchenne, any of their respective affiliates, or their respective assets, rareLife solutions or CureDuchenne may transfer any and all information collected from Site users to the acquiring party or assignee.
      • Entities Entitled Under Law. We may disclose PII about you to others as we believe to be appropriate in the following circumstances: (i) when required by applicable law, including laws outside your country of residence; (ii) to comply with legal process (iii) to respond to requests from public and government authorities; (iv) to enforce the terms and conditions for use of the Site, including this Policy; (v) to protect and defend our rights and property; (vi) to protect the interests and safety of rareLife solutions, CureDuchenne, or others; and (vii) to permit us to pursue available remedies or limit the damages that we may sustain. We have no obligation to notify you of such disclosures, except as required by applicable law.
      • Gaining HCP Status. If a community member registers or switches to the status of a licensed healthcare professional (HCP) or researcher, the community member’s full name and affiliation will be viewable.
      • Site Activity Participation. If a community member agrees to participate in an activity offered through the Site including, for example, the clinical trial Matching Wizard, we may share the community member’s information (e.g., name, email) for the purpose of planning and executing the activity.
    • Collaborators. Community members should understand that information they post on public areas of the Site may be shared in the various communities, including with other patients and third parties, including but not limited to pharmaceutical and medical device makers, contract research organizations, advocacy groups, academic medical centers, and research institutions (“Collaborators”). While community members are encouraged to share their information, greater amounts of information or data may increase the likelihood that a community member could be located or identified.
    • Opt Out. At any time, you may opt out of allowing us to use your PII for the purposes noted in this Section 3 by using our contact us form or by sending us an email at contactus@rarelifesolutions.com; provided, however, that we may still share PII as required by law and your use of the Site may be impacted or limited. We will process your request within a reasonable time. However, please note that in certain instances, we may have already used or shared your PII consistent with this Policy prior to your opt out date.
    • Other Information. We may share non-PII, such as the Site usage patterns of Site visitors on an aggregate basis, with third parties, including advertisers interested in advertising on the Site.
  4. How Can You Manage PII We Maintain?
    • Managing Communications With You. If you no longer wish to receive emails from us on a going-forward basis, you may opt-out of receiving such emails by following the “unsubscribe” directions on the e-mails, or by going to your “member settings” page and un-checking the option to receive e-mails from us, or by calling us toll-free at (844) 663-8642 (8:00 am-5:00 pm (ET), Monday-Friday), or by sending an e-mail to contactus@rarelifesolutions.com with the subject line “Unsubscribe.” We will endeavor to comply with your request as soon as reasonably practicable.
    • Updating or Correcting PII. If you would like to review, correct, update or remove PII about you that you previously provided to us (other than your birth date), you may do so by visiting your “settings” page. If you are unable to locate that page, please inform us by sending us an e-mail at contactus@rarelifesolutions.com. For your protection, we will only implement such requests with respect to the PII associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.
  5. How Do We Protect and Maintain PII Collected Through the Site?
    • Security. We use reasonable organizational, technical and administrative measures to help protect against the loss, misuse and alteration of the information under our control. We use a third party data security vendor, which stores information and data collected on the Site in a manner that is consistent with the same integrity, rigor, and technical standards required under the HIPAA Security Rule. However, no data transmission over the Internet or data storage system can be guaranteed to be 100 percent secure. Please exercise caution in sending us any information you consider confidential. It is your personal responsibility to secure your own copies of your passwords and related access codes for our online resources.
    • Data Integrity and Retention. We will retain PII about you for the period necessary to fulfill the purposes outlined in this Policy or our data retention policies unless a longer retention period is required by law. However, we cannot guarantee the identity of any other community members with whom a community member may interact in the course of using the Site or who may have access to a community member’s PII. Additionally, we cannot guarantee the integrity or authenticity of any data that community members provide about themselves
    • Third-Party Sites. The Site may contain links to third-party websites. These linked sites are not under our control and we are not responsible for the privacy practices or the contents of any such linked site, or any link contained in any linked site. The fact that we provide a link to a website’s content or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. This Policy is not applicable to the websites or content of any such third parties. We do not exercise control over third party websites or services. These other websites or services may place their own cookies or other files on your computer, collect data or solicit personal information from you and follow different rules regarding the use or disclosure of the personal information you submit to them. If you provide any PII through any such third party website, your transaction will occur on such third party’s website (not this Site) and the PII you provide will be collected by, and controlled by the privacy policy of, that third party. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties, which are not governed by this Policy. If you are a member or user of another rareLife website (including as related to a different diseases), the separate privacy policy applicable to such other site shall apply to your use thereof.
  6. Collection of PII by Others Through the Site
    We do not allow others (except for our service providers or third parties operating on our behalf) to collect the PII of visitors to the Site by tracking the usage of either the Site or other websites. However, you should use discretion when providing information about yourself or others on the Site: although (i) third parties are not permitted to collect PII of visitors to the Site (except for our service providers or third parties operating on our behalf), and (ii) we restrict access to certain pages on the Site to only registered community members, we cannot guarantee absolute privacy, confidentiality, or security. In addition, some of the features, functions, content or information on the Site may link you to separate, independent sites operated by third parties that have no affiliation with rareLife solutions or CureDuchenne. This Policy is only applicable to the Site and will not apply to any third party sites.
  7. CALIFORNIA PRIVACY RIGHTS
    Pursuant to Section 1798.83 of the California Civil Code, a California resident who has provided Personal Information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California Customer”) is entitled to request information about whether the business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. Upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom Personal Information was disclosed in the preceding calendar year, as well as a list of the categories of Personal Information that were disclosed.

    You can make a request for this information by emailing us at dataprivacy@rarelifesolutions.com or by writing to us at the address given at the bottom of this policy.

  8. EUROPEAN ECONOMIC AREA DATA SUBJECT RIGHTS
    If you are a natural person residing within the European Economic Area (“Data Subject”), the following additional rights as expressed under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 known as the General Data Protection Regulations (“GDPR”) are applicable to you:
    1. Personal Data: For the purposes of this section, “Personal Data” means collectively PII, Unique Identifiers, Advertising Identifiers, and Location Data which you have provided to, or otherwise collected by rareLife solutions when you use and otherwise access the platform.

    2. Basis for Processing Data: rareLife solutions relies on the consent of the Data Subject to process personal information. Data Subjects must be at least the age of 16 to consent to the processing of their Personal Data. Data Subjects under the age of 16 must obtain their parent’s or legal guardian’s permission to consent to the processing. On other occasions, we may process information when we need to do so to fulfill a contract, provide services or where we are required by law to do so. 

    3. Access/Portability: You may access, correct, or modify the Personal Data you provided to rareLife solutions and associated with your account. Note that we may request to verify your identification before fulfilling your request. You can also request that your personal information is provided to you in a commonly used electronic format so that you can share it with other organizations. You may do so by contacting our privacy team and they will send you the Data Subject Access Request (DSAR) form to process your request.

    4. Forgotten: You may request to have your Personal Data erased, or otherwise request that your Personal Data not be processed. Please note that the Service, or parts of the Service, may become inaccessible or otherwise not function properly if you request to have your Personal Data erased or not be processed. You may do so by contacting our privacy team as described below.

    5. Object, Restrict, or Withdraw Consent: You may withdraw consent you previously provided to rareLife solutions or otherwise object to or restrict the processing of your Personal Data. Please note that the Service, or parts of the Service, may become inaccessible or otherwise not function properly if you withdraw certain consents or otherwise object to restrict the processing of your Personal Data. You may do so by contacting our Privacy Team and they send you the Data Subject Withdrawal Form (DSWF) to process your request.

    6. Supervisory Authority: If you have a concern with the handling of your Personal Information, you have the right to do so with your local Data Protection Authority in the country in which you reside.

  9. Use of Site by Children
    This Site may not be used by children under the age of 13 and we do not knowingly collect PII from any individuals under age 13. If we discover that we have obtained PII from a child under age 13, we will delete it.
  10. International Transfers and Processing of PII
    By providing your PII to the Site, you fully understand and unambiguously consent to the transfer of such PII to, and the collection, retention and processing of such PII in the United States and other countries or territories.
  11. Contacting Us
    If you have any questions or concerns related to this Policy or the information practices of this Site, please send us an e-mail at contactus@rarelifesolutions.com, or write to or call us at the address/phone numbers below.

    Last Updated: July 27, 2017
    rareLife solutions, Inc.
    53 Water St, 2nd Floor
    South Norwalk, CT 06854
    contactus@rarelifesolutions.com
    © 2019 rareLife solutions, Inc. All rights reserved.

This Code of Conduct describes the expectations and conditions that rareLife solutions, inc. (“rareLife solutions”), and rareLife solutions’ collaborator, CureDuchenne—a 501(c)(3) non-profit organization with a mission to save this generation of children and adults with Duchenne muscular dystrophy (“CureDuchenne”, together with rareLife solutions “we” or “our” or “us”) have and may enforce with respect to your use of the onevoice website located at https://www.duchennexchange.org/ (the “Site” or “onevoice”).

onevoice is a “positively-charged” community…and we want to provide a safe and powerful space for encouragement. We hope you are taking on the mantle of being a ‘community member’ means you’re part of the solution. Bring your PMA (positive mental attitude), your realities and strength to onevoice – we need as much “good stuff” as you can muster…
We get it though. Everyone’s life has struggles and rough patches, and you’re welcome and invited to share those as well.
So we are providing onevoice features and access to other community members with your agreement (and everyone else’s) to “play nice”–which means actions like those below could be considered by us as a material breach of the Terms of Use and get you a stern but polite message by our ever present Community Managers who will do their best to explain how to make your post compliant with our positively charged community. (Please consider what they recommend because even though we consider it an action of last resort, we may have to ask you to leave or eject you from the Site if you’re not willing to adjust your posting or behavior):

  1. Posting or linking to material that is unlawful, obscene, derogatory, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by us in our sole discretion.
  2. Holding yourself out on the Site as a healthcare professional or otherwise misrepresenting your licensure, specialty, certification, or other credential or information.
  3. If you are a healthcare professional: attempting to treat or diagnose a patient or provide any other service or product to a patient on the Site.
  4. Disclosing in any part of the Site any personally identifiable information (e.g., name, address, etc.), alone or in combination, about a former or current patient or client.
  5. Under certain circumstances, mostly dealing with Federal Laws about approved drug marketing and advertising, posting or linking to information about certain pharmaceutical products or medical devices.
  6. Participation or use of the site for any purpose in violation of applicable local, state, federal, or international laws.
  7. Posting or linking to content that infringes, misappropriates or violates the intellectual property or other proprietary rights of third parties or their privacy or publicity rights.
  8. Failing to disclose your affiliation with a company or association if you make comments about, for the benefit of, or on behalf of such company or association.
  9. Sending or posting viruses or other harmful computer code.
  10. Collecting or harvesting of information about others, including email addresses, without our prior written approval.
  11. Creating or using an account to impersonate another person.
  12. Creating or registering more than one name and/or e-mail address.
  13. Granting another person access to use your account to post or view comments.
  14. Posting excessively or “spamming,” including repeatedly posting the same comment or content, including advertisements, business solicitations, chain letters, or pyramid schemes.
  15. Participating on the Site by persons under 13 years of age.
  16. Disrupting conversations and communications repeatedly or posting unrelated comments to a particular topic.
  17. Using the Site in a manner that prevents another person from participating in the Site or exposes us or any community member’s or our Collaborators to potential liability or detriment of any kind.

With respect to enforcing our Code of Conduct, we reserve the right to:

  1. Record the conversations or content on the Site.
  2. Investigate and take appropriate legal action against anyone who, in our sole discretion, is alleged to or violates the Terms or this Code of Conduct.
  3. Remove offending content from the Site, including any content that we determine, in our sole discretion, to be unlawful, obscene, derogatory, defamatory, threatening, harassing, abusive, slanderous, hateful, or that otherwise fails to conform to the Terms or this Code of Conduct.
  4. Suspend or terminate the access of such violators to the Site.
  5. Report violations to the law enforcement authorities.
  6. Terminate a user’s access to the Site if the user’s registration information and/or e-mail address is no longer valid.
  7. Monitor, edit, or disclose any communication on the Site.
  8. Edit or permanently remove any communication posted on the Site, even if not violative.
  9. Take any other action that we deem necessary to protect the personal safety of community members or the public.

Although community members can remove, edit, or delete posts at any time, you should avoid posting personally identifiable or confidential information on the Site (e.g., full name, e-mail addresses, etc.). However, we recognize that there may be certain situations where personally identifiable information is posted despite our monitoring of the Site. Accordingly, if you are unable to remove or delete such content (e.g., posted by another community member), we may require you to pay an administrative fee to remove each posting.

Last Updated: July 27, 2018
rareLife solutions, Inc.
53 Water St, 2nd Floor
South Norwalk, CT 06854
contactus@rarelifesolutions.com
© 2019 rareLife solutions, Inc. All rights reserved.

As noted in our Privacy Policy https://www.duchennexchange.org/legal/ rareLife solutions inc. (“rareLife solutions”), and rareLife solutions’ collaborator, CureDuchenne—a 501(c)(3) non-profit organization with a mission to save this generation of children and adults with Duchenne muscular dystrophy (“CureDuchenne”, together with rareLife solutions “we” or “our” or “us”) collect and use “Personally Identifiable Information” (“PII”) from community members who access or use the website https://www.duchennexchange.org/ (the “Site”), which includes information that identifies an individual personally, such as first and last name, date of birth, postal address, email address, and telephone number. Any PII, including personal health information (e.g., electronic or other health records), that you upload or store on the Site will be subject to the provisions of our Privacy Policy that you agreed to by participating on the Site. Except as otherwise described in our Privacy Policy, we shall not make public or share any of your PII, and we shall use reasonable organizational, technical and administrative measures to help protect against the loss, misuse and alteration of the information under our control. However, no data transmission over the Internet or data storage system can be guaranteed to be 100 percent secure. Please exercise caution in sending us any information you consider confidential. It is your personal responsibility to secure your own copies of your passwords and related access codes for our online resources.

Last Updated: July 27, 2018
rareLife solutions, Inc.
53 Water St, 2nd Floor
South Norwalk, CT 06854
contactus@rarelifesolutions.com
© 2019 rareLife solutions, Inc. All rights reserved.

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